Analytic Operations

Enterprise Operations

ICE ITS has a long history of providing Enterprise Operations to client’s UNIX, Microsoft, Windows Server, and mainframe environments spanning SCI, Collateral, and Unclassified local and wide area networks.

Network Operations 

ICE ITS delivers IT Operations and Maintenance support to keep mission critical enterprise systems functioning and secured. We offer a full range of technical and professional services in support of our customer’s operations centers, facilities and personnel.

Secure Network Operations 

SOC team members are responsible for monitoring key security infrastructure elements, identifying security events, performing analysis, and initiating response activities. Our Security Engineers identify threats and determine the severity, risk, probable impact and ultimately proposing a recommended response to threats.

Service Desk Orchestration 

Using ITIL v3 based practices our Service Desk support employees solve all of your internal facing IT needs. Our employees are educated, credentialed, and possess all of the necessary certifications and clearances before they come to work.

Life Cycle Management

We manage and monitor your products from conception to design all the way through service and disposal. We coordinate with Government personnel in order to make the proper trade off analysis once product reaches end life to make sure you get the best value.

Compliance

Compliance services are crucial for organizations handling sensitive data, ensuring they meet high standards for security, availability, processing integrity, confidentiality, and privacy. SOC 2, HIPPA, IS 27001, PCI, GPDR, ISO 42001 and others.

Data Center Support

ICE ITS has extensive experience operating, consolidating and migrating Data Centers throughout the US. We can help you reduce your total cost of ownership, elevate operational efficiencies, increase security and consolidate applications.